Personal Data Protection Policy (GDPR)
CANARLIGHT, in compliance with current regulations on personal data protection, informs that personal data collected through the forms on the website https://canarlight.es are included in the automated files specific to users of CANARLIGHT services.
The collection and automated processing of personal data aim to maintain the commercial relationship and perform tasks related to information, training, advisory services, and other activities inherent to CANARLIGHT, S.L.
These data will only be shared with entities necessary to fulfill the purposes stated above.
CANARLIGHT adopts the necessary measures to ensure the security, integrity, and confidentiality of data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, regarding the protection of natural persons concerning the processing of personal data and the free movement of such data, as well as Organic Law 3/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).
Users may exercise their rights of access, opposition, rectification, erasure, restriction, and data portability at any time as recognized under the aforementioned EU Regulation. Requests can be made to:
-
Email: comercial@canarlight.es
-
Postal address: C/ Los Costeros, 2-A. Local. El Sobradillo, C.P. 38107 - Tenerife (Santa Cruz de Tenerife)
The user declares that all provided data are accurate and correct and commits to keeping them updated by notifying CANARLIGHT of any changes.
Purpose of personal data processing
For what purposes do we process your personal data?
At CANARLIGHT, personal data collected through https://canarlight.es are processed for the following purposes:
-
To provide our services according to the particular needs of clients and fulfill contracted agreements.
-
To send commercial information and newsletters about new services offered on the website and industry updates.
-
To transmit data to third parties with whom contracts have been signed for commercial, contractual, administrative, marketing, or operational purposes.
-
To send promotional information electronically.
-
To provide information requested by the user through the contact form.
Note: You may object to receiving commercial communications at any time by sending an email to the address indicated above.
Mandatory form fields must be completed, as the purposes outlined cannot be achieved without this information.
Data retention
Personal data will be retained as long as the commercial relationship is maintained or until deletion is requested, and for as long as legal responsibilities may arise from the provided services.
Legal basis for processing
The processing of your data is based on the following legal grounds:
-
Requests for information and/or contracting CANARLIGHT services, whose terms and conditions will always be available before contracting.
-
Free, specific, informed, and unequivocal consent provided through a clear affirmative action, such as checking a box, after reading this privacy policy.
If you do not provide your data or provide them incorrectly or incompletely, we will not be able to respond to your request or provide the requested information or services.
Recipients
Data will not be shared with third parties unrelated to CANARLIGHT, except under legal obligation.
User-submitted data
If users upload files containing personal data to shared hosting servers, CANARLIGHT is not responsible for GDPR non-compliance by the user.
Intellectual property of canarlight.es
CANARLIGHT holds all copyrights, intellectual and industrial property rights, and know-how related to the website’s content and services, as well as the programs required for their implementation.
Reproduction, publication, and/or non-private use of website content is prohibited without prior written consent.
Intellectual property of software
Users must respect third-party programs provided by CANARLIGHT, even if free or publicly available.
Users do not acquire any rights or licenses over software necessary to provide services, except those strictly necessary to fulfill the contract and during its term.
Any unauthorized access, modification, or viewing of server configurations or structures owned by CANARLIGHT, S.L. is prohibited, and the user assumes civil and criminal liability for any resulting damages.
Intellectual property of hosted content
The use of CANARLIGHT services is prohibited for:
-
Activities contrary to Spanish law or infringing third-party rights.
-
Publishing or transmitting violent, obscene, abusive, illegal, racist, xenophobic, or defamatory content.
-
Sharing cracks, serial numbers, or content infringing intellectual property rights.
-
Collecting or using other users’ personal data without consent.
-
Using the mail server to send spam.
The user is responsible for hosted content, transmitted information, links, third-party claims, and compliance with applicable laws.
CANARLIGHT may claim costs resulting from user liability, including legal fees and defense costs.
Protection of hosted information
CANARLIGHT performs backups of hosted content but is not responsible for accidental loss or deletion of user data.
Data recovery is only included if loss is attributable to CANARLIGHT Otherwise, a fee may apply depending on volume and complexity, subject to prior client approval.
Commercial communications
In compliance with the Information Society Services Act (LSSI), CANARLIGHT will not send unsolicited electronic advertising or promotional communications.
If a prior contractual relationship exists, CANARLIGHT is authorized to send commercial communications regarding products or services similar to those initially contracted.
Users may revoke consent at any time by verifying their identity with Customer Service.